Sightlines is the Professional Services division of DVSM and works in an internal and external facing capacity providing support to DVSM services and provides capacity building services to external clients and stakeholders.

Our projects focus on our practice enabling us to; learn and improve what we do now; identify what we need to do next; and helps
us recognise where we can contribute to systemic improvements.

Women Leaving Correctional Services

‘Are you ready for me?’ Women Leaving Correctional Services

The project was undertaken to improve our understanding and service response needs of women leaving correctional services, a relatively new client cohort for DVSM and our ROAR service. We recognised that to provide a client centric, best practice services, we would need to have a better
understanding of this group, how the service system responds and how we can learn from and improve our own response.

Fathers with accompanying Children

‘My Dad Our Home’ Fathers with accompanying Children at risk of homelessness

The project was undertaken to improve our understanding and service response needs of sole fathers with accompanying children who are at risk of/or are experiencing homelessness, a relatively new client cohort for DVSM and our ROAR service. It quickly became clear that sole fathers with accompanying children were largely missing from homelessness research and the service response of the sector. We recognised that we needed to better understand and respond to sole fathers with accompanying children by harnessing sector knowledge and current research to build a sustained approach.

Concepts of Safety

Concepts of Safety

The Concepts of Safety Project was undertaken because it was evident that there were a range of safety
resources aimed at people experiencing DFV and the practitioners supporting these people; yet these
resources did not contain consistent information, principles or approaches across the sectors using them. Nor did these resources use a consistent definition of the concept of ‘safety’ itself.
The aim of the safety project was to understand:
• What we mean by safety for people experiencing DFV?
• How we can increase the safety of people experiencing DFV?

Visa limitations

‘Which way now?’ Working with people experiencing DFV on Working with people experiencing DFV on visa limitations

Over the past 18 months our Western Sydney services have experienced a high intake of clients who are not citizens or Permanent Residents in Australia. As of June 2017 women on temporary visas and their children experiencing DFV accounted for one third of our clients staying at the crisis accommodation. All of these families had sought refuge at ROAR after leaving abusive and violent partners. Our DVAHS service is also experiencing high numbers of clients with temporary visas through the after-hour’s response service. Many of these women were on Tourist Visas giving them no rights to work or to access social services and limited access to crisis accommodation (maximum of two days).

Child Wellbeing

‘Do You See Me? Do You Hear Me?’ Child Wellbeing

This project explored how DVSM ROAR works with children affected by DFV. The project had three aims, to:
• Better understand the needs of children affected by DFV;
• Better respond to children’s wellbeing needs; and
• Build processes and practices to invite and listen to children’s voices.
The methodology for the project was based on the Centre for Disease Control (CDC) Violence Division guidance on making evidence-based decisions using three sources of information and evidence: the literature; the views of stakeholders; and the agency context.

Aboriginal and Torres Strait Islander

‘Can I Trust You?’ Community Connections – Aboriginal and Torres Strait Islander Communities

The Community Connections Project was undertaken to build DVSM’s understanding of the impact of; and response to family violence for Aboriginal communities in Western Sydney. Through Stage 1 of this project DVSM aimed to build an understanding of:
• What contribution (if any) DVSM could make as a mainstream organisation working with Aboriginal and
Torres Strait Islander communities to address issues of family violence;
• How to work effectively with Aboriginal communities, and what is needed to resource this response; and
• Who to work with to do this.

Muslim Communities

Cultural Safety – Muslim Communities

ROAR currently receives clients from across Western Sydney’s diverse community and is seeking to understand what a culturally sensitive approach to safety and wellbeing looks like for people from diverse communities experiencing DFV. The aim of this project was to undertake a community listening exercise with Muslim communities in Western Sydney who are grappling with DFV.
Specifically the project sought to hear people’s perspectives on DVSM’s understanding of:
• DFV
• The concept of wellbeing
• The varied factors that can impact on a person’s safety.

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